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FREE STANDARD SHIPPING FOR ALL ORDERS OVER $45 OR FLAT RATE OF $9.95 USD

Contact

International Head Office

ADDRESS Unit 5, 809-821 Botany Road ROSEBERY NSW 2018, Australia
POSTAL PO BOX 201, Double Bay NSW 1360, Australia
T 61 2 8354 6700 F 61 2 8354 6777

Customer Service

[email protected]

Product help/Faults/general customer service:

Please note, if your enquiry is regarding a product fault, please ensure you provide the following information with your email:

Full name of product
Image and description of fault (if possible)
Where the purchase was made (store and suburb)
Date (and proof) of purchase:

Online orders:

For any issues regarding your order, general queries or comments, please include all relevant information and any pictures that may help speed up your enquiry.
We will endeavour to respond to your email within 72 hours. Our Customer Service team are based in Sydney, Australia and are available Monday to Friday 8.30am – 5.30pm (AEST) excluding Public Holidays.

Distribution and Sales

[email protected]

Marketing and PR Enquiries – Australia

[email protected]

Marketing and PR Enquiries – International

[email protected]

Blogger and social influencer enquiries

[email protected]

We always love hearing from you and welcome all enquiries but please note, due to the considerable number of requests we receive each week for sponsorships and collaborations, unfortunately we cannot reply and fulfil all requests. ModelCo review each and every email that comes to us and will be in touch if the opportunity is of interest.

Human Resources and Job Opportunities

[email protected]





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